Cancellation Policy

Last Updated: October 26, 2026

At Cicidiscount, we understand that customers may occasionally need to cancel or modify an order.

1. Cancellation Requests

If you wish to cancel an order, please contact us as soon as possible at service@cicidiscount.com.

Please include your order number and the reason for your cancellation request.

2. Before Shipment

We will make reasonable efforts to process cancellation requests before an order is dispatched.

If cancellation is possible and payment has already been collected, an appropriate refund will be issued to the original payment method.

3. After Shipment

Once an order has been shipped, cancellation or modification may no longer be possible.

If you no longer want the product, you may request a return after delivery in accordance with our Return & Refund Policy and applicable consumer protection laws.

4. Order Modifications

If you need to update your shipping address or order details, please contact us promptly.

Changes cannot be guaranteed after fulfillment has begun.

5. Contact Information

Email: service@cicidiscount.com

Phone: +86 15779278101

Website: https://cicidiscount.com/